A question new clients sometimes ask us is, "You guys just build software, right?"
Well, we do build software... but building software well isn’t that simple.
Building software isn’t just about writing code. It’s about understanding how people work, why they do what they do, what they need, and how technology can support them in meaningful ways. From the smallest website to the largest platform, it’s about integrating with existing systems, ensuring security and stability, and continuously refining and improving. In short, it’s about solving real problems, not just delivering a product.
Before a single line of code is written, we start by understanding the people who will use the system. What are their workflows? What do they already use, and what parts of their process do they want (or need) to keep? Where are their frustrations? How can technology help rather than hinder? This research refines our designs and ensures we're solving the right problems.
Many people think design is about making things pretty, but good software product design is a high-wire balancing act between function and form. Product design is not for the faint of heart, because different stakeholders can have very different ideas about what a piece of software should be, what it should do, and how it should work. Our Design Team works with key stakeholders to find the best solutions for each feature and for the product as a whole. We like to say that all software comes with a user experience, whether it’s designed to or not - and isn’t it better to be thoughtful about that experience?
Choosing the right infrastructure and architecture isn't an afterthought—it’s foundational. Whether it’s cloud infrastructure, on-premise solutions, or hybrid models, our decisions here impact performance, security, and scalability. DevOps and SecOps practices including automation, monitoring, and infrastructure-as-a-service (IaaS) all play a role in making sure the system is reliable and secure from the start.
A system doesn’t exist in a vacuum—it has to fit into an organization’s broader ecosystem. That means integrating with existing tools (hardware and software), workflows, and data sources in a way that feels seamless, not disruptive.
That’s why, for our clients who already have information technology staff and resources, but don’t have the bandwidth to take on a development effort while they maintain and support their existing assets and systems, our Design, DevOps, Development, and Project Management teams work side-by-side with their counterparts to ensure that we stay in sync, every step of the way. When the time comes for launch, a transition to Clevyr Continuous Care, or even a hand-off, our goal is to keep the transitions as smooth as possible, with all the right people in the room and in the know.
After the preparations are made, the features are laid out, the screens are designed, and there are code repositories and environments ready to rock, that’s when our Development team finally gets to take the lead. Our engineers use everything we’ve learned so far to create a database and start breathing life into the features and functionality that will be the launch-ready product.
Because we understand the investment our clients make in their software, testing starts alongside development - with automated tests at first, then hands-on testing by our devs. That doesn’t mean client engagement
Software is never really "done"—it’s refined, tested, and improved continuously. Ephemeral environments allow us to demonstrate what we’ve built and lets our stakeholders test changes and new features safely before they ever reach production. This ensures stability while allowing for continuous iteration and innovation, and another avenue for us to be sure that we’re meeting our clients’ needs across the development cycle.
Deployment isn’t just about flipping a switch. A smooth launch requires careful planning, user onboarding, and real-time monitoring to ensure a seamless transition. Our Project Management team shepherds every project from the very first kickoff and discovery meetings, but launch preparation in one place where they really shine. Organizing meetings and timelines, gathering feedback from user testing in those ephemeral environments, finalizing project documentation, and even getting mobile app assets ready for the app stores -
Software isn’t static. Needs evolve, new challenges arise, and technology advances. That’s why we stay engaged, providing hosting, maintenance, support, and more through our Clevyr Continuous Care program. We’re proud to stick with our clients through enhancement phases and upgrades to ensure long-term success.
So no, we don’t "just" build software. We partner with teams, embed within organizations, and think holistically about how technology serves people. We believe that’s the only way to build truly transformative software. And next week, we’ll take a closer look at one key part of that: how a strong systems integration strategy ensures everything works together smoothly.